ACD Legal Support

Services & Capabilities Overview

100% US-Based Clinical & Legal Operations

🏛️ Track A: Heavy & Complex Casework

Designed for high-exposure claims, traumatic injuries, and massive record volumes requiring deep clinical oversight.

Clinical Review

Comprehensive Demand Package

Standard Turnaround: 7–10 Business Days

Deliverables: Master Injury Narrative, RN-Audited Medical Chronology, and Hyperlinked Document Index.

Clinical Focus: Audited by Registered Nurses with a defense-perspective mindset to capture 100% of hidden case value, secondary diagnoses, and future care needs.

Clinical Review

Medical Chronology Bundle

Standard Turnaround: 7–10 Business Days

Deliverables: Sequenced Hyperlinked Timeline and Critical Injury Hotsheet Summary.

Clinical Focus: Deep clinical analysis by RNs that flags critical treatment gaps and provides premium preparation for deposition and mediation readiness.

⚡ Track B: Standard Claims & Intake Evaluation

Designed for streamlined soft-tissue claims, fast case intake screening, and rapid settlement cycles.

Settlement Strategy

Standard Demand Letter

Standard Turnaround: 3–5 Business Days

Deliverables: Full Liability Narrative and Standard Medical Chronology.

Strategic Focus: Drafted by senior legal specialists specifically structured to target insurance adjuster valuation software and accelerate pre-litigation settlement cycles.

Settlement Strategy

Small Demand Letter (Under 100 Pages)

Standard Turnaround: 3–5 Business Days

Deliverables: Targeted Demand and Narrative Drafting for streamlined files.

Strategic Focus: High-level senior drafting that protects firm profit margins on smaller soft-tissue claims.

Intake Screening

Medical Records Review Summary

Standard Turnaround: 3–5 Business Days

Deliverables: Executive File Overview and Comprehensive Injury Hotsheet.

Clinical Focus: Early clinical screening that catches secondary diagnoses and shields your firm from non-viable intake files.

Case Organization

Standalone Medical Chronology

Standard Turnaround: 3–5 Business Days

Deliverables: Chronologically Sequenced Timeline of All Medical Treatments.

Workflow Advantage: Fixes scrambled record dumps through portal-assisted sequencing, instantly restoring factual case order.

🚀 Expedited & Priority Services

Service Option	Turnaround Time	Features & Workflow
Priority Rush	48 Hours	Priority processing that bypasses standard queues, backed by live portal milestone tracking.
Emergency Service	Same Day	Immediate priority routing to a senior RN and legal drafter with completed packet delivery on the same business day.

❓ Frequently Asked Questions

Q: How do I know which track to choose for a file?

Choose Track A if you have a heavy, disorganized medical folder and want an elite team of RNs and defense-insider drafters to build, hyperlink, and engineer the packet. Choose Track B for soft-tissue claims, fast case-evaluation summaries at intake, or standalone chronologies for trial counsel.

Q: How does our firm submit a new case?

Submitting takes less than two minutes inside your secure client portal:
1. Log In: Access your firm’s centralized portal dashboard.
2. Upload: Drop in your raw, unorganized medical records and billing files.
3. Select Service: Choose your preferred Track (A or B) and select a Rush option if applicable.

Once submitted, our system instantly routes the file to our clinical team. You can monitor real-time milestone updates until your presentation-grade assets are ready for download.

Q: What happens if a Track B review uncovers a complex injury?

Because all files are reviewed by Registered Nurses, we catch the subtleties. If we are working on a Track B narrative and uncover signs of a traumatic brain injury (TBI), pre-existing aggravation, or major treatment gaps, we alert you immediately. You can seamlessly upgrade the file to a full Track A package directly inside the portal.

Ready to Submit a Case or Request Custom Quotes?

Our operations team is available to assist with custom high-volume pricing and portal onboarding.

Contact Sales Team →

Direct Phone: (713) 766-4423 | Web: acdlegalsupport.com

P: (713) 766-4423F: (713) 766-4423

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ACD Legal Support is not a law firm and does not provide legal advice or legal representation. All services are provided under the direction of licensed attorneys and within defined scope. Nothing on this website constitutes legal advice. Paralegal services are performed under attorney supervision and do not substitute for the advice or judgment of a licensed attorney.
Submission of information through this website does not create an attorney-client relationship.

P: (713) 766-4423F: (713) 766-4423

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